Terms & Conditions

Effective Date: 05/12/2025

Welcome to BrandPetShop.com (“we,” “our,” “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website https://brandpetshop.com (the “Website”) and the purchase of any products or services offered through it. By accessing the Website or making a purchase, you agree to be bound by these Terms. If you do not agree, please do not use our Website.

1. Website Use

1.1 Eligibility
You must be at least 18 years old or the legal age of majority in your jurisdiction to use this Website.

1.2 Account Responsibility
When creating an account, you are responsible for maintaining the confidentiality of your login information and for all activities under your account.

1.3 Prohibited Activities
You agree not to:

• Use the Website for any unlawful purpose.

• Infringe on any intellectual property rights.

• Attempt to gain unauthorized access to our systems.

2. Intellectual Property

All content on this Website, including images, text, graphics, logos, and software, is owned by or licensed to BrandPetShop.com and is protected under copyright and trademark laws. Unauthorized use of any content is prohibited.

3. Product Information & Orders

3.1 Product Descriptions
We aim to ensure all product descriptions and prices are accurate, but we do not guarantee that all content is complete, current, or error-free.

3.2 Order Acceptance
We reserve the right to cancel or refuse any order at our discretion, including those with pricing or availability errors.

3.3 Pricing
All prices are listed in U.S. dollars and are subject to change without notice.

4. Shipping & Delivery

4.1 Shipping Locations & Costs
Shipping times, costs, and delivery estimates are displayed during checkout and vary by destination.

4.2 Responsibility After Shipping
Once your order is shipped, we are not liable for delays, lost items, or damage caused by the shipping carrier.

5. Returns & Refunds

5.1 Return Policy
You may return eligible items within 30 days of delivery, provided they are unused, in original packaging, and in resellable condition.

5.2 Exclusions
Sale items, custom products, and perishable goods may not be eligible for return. Please review our return policy for full details.

5.3 How to Initiate a Return
To begin a return, please contact us via our Contact page. Instructions and return shipping details will be provided.

5.4 Refund Processing
Refunds are issued to the original payment method within 7–10 business days after we receive and inspect the returned item. Original shipping costs are non-refundable.

6. Limitation of Liability

To the fullest extent permitted by law, BrandPetShop.com shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the Website or products purchased through it.

7. Disclaimer of Warranties

The Website and all products and services are provided “as is” and “as available” without warranties of any kind, either express or implied.

8. Indemnification

You agree to indemnify and hold harmless BrandPetShop.com, its affiliates, officers, employees, and agents from any claims, liabilities, or expenses arising from your use of the Website or violation of these Terms.

9. Termination

We reserve the right to suspend or terminate your access to the Website at our sole discretion, with or without notice, if we believe you’ve violated these Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States. Any disputes shall be resolved under the jurisdiction of the courts in the U.S.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted to this page with the revised effective date. Continued use of the Website constitutes acceptance of those changes.

12. Contact Us

For questions or concerns regarding these Terms & Conditions, please reach out through our Contact page.

Last Updated: 05/12/2025