Privacy Policy

Effective Date: 05/12/2025

Welcome to BrandPetShop.com (the “Website”). Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you visit or shop with us. By using BrandPetShop.com, you agree to the terms outlined in this policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide when you:

• Place an order

• Sign up for our newsletter

• Create an account

• Contact us through the Website

This information may include:

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment information (processed securely through third-party providers)

1.2 Automatically Collected Information

When you visit the Website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Time and date of access

• Referring website

We may use cookies and similar technologies to improve your browsing experience and monitor Website performance.

2. How We Use Your Information

We may use the information we collect to:

• Fulfill and manage your orders

• Respond to your inquiries and provide customer support

• Send order updates and promotional emails (you may opt out at any time)

• Analyze Website usage and improve performance

• Prevent fraud and ensure security

• Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

• Trusted third-party service providers (e.g., payment processors, shipping carriers, email marketing platforms) who help us operate our business and serve you

• Government or legal authorities, if required by law or to protect our rights and comply with legal processes

All service providers are required to handle your data securely and only for the purposes they are contracted for.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no online platform can guarantee absolute security. Please keep your account credentials confidential and notify us immediately if you suspect unauthorized activity.

5. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal information

• Request a copy of the data we hold about you

• Withdraw consent to receive marketing communications

To make any such requests, please contact us through our Contact page.

6. Cookies & Tracking

We use cookies and similar tools to:

• Save your preferences

• Analyze traffic and site performance

• Deliver personalized content and ads

You can manage cookie preferences in your browser settings. Disabling cookies may affect some features of the Website.

7. Third-Party Links

Our Website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. When we do, we will revise the “Effective Date” at the top of this page. We recommend reviewing this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please reach out through our Contact page.

By using BrandPetShop.com, you agree to the terms of this Privacy Policy.

Last Updated: 05/12/2025